Privacy Policy
Last updated: 27 September 2026
Who we are
This Privacy Policy explains how Unscripted Leadership collects, uses, stores, shares and protects personal data. Unscripted Leadership is operated jointly by the two companies below, which act as joint data controllers responsible for your personal data:
- Christen Coaching & Consulting GmbH (CHE-440.477.155), Sumpfstrasse 18, 6312 Steinhausen, Switzerland
- Hercules Coaching GmbH (CHE-207.825.600), Laettichstrasse 8a, 6340 Baar, Switzerland
For any question about your data, or to exercise any of the rights below, write to info@unscripted-leadership.com.
We process personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and, where it applies, the EU General Data Protection Regulation (GDPR).
Scope
This policy applies to personal data we collect through our website unscripted-leadership.com, through our registration and reply forms, through the emails we send, at our gatherings, and through any other contact with website visitors, guests, speakers, and partners. By using our website, you acknowledge the practices described here.
The personal data we collect
Depending on how you interact with us, we may collect:
- Identity and contact data: name, job title, employer, email address, and any other details you choose to give us.
- Communication data: the content of the messages, forms and emails you send us.
- Event data: the gatherings and sessions you register for, apply to, or attend, and the details of any assistant you name to handle correspondence on your behalf.
- Images and recordings: photographs, video, and audio of you taken at our gatherings, as described under "Filming and photography at our gatherings" below.
- Marketing data: your preference for receiving updates from us, and whether you open our emails and which links in them you click, as described under "Our emails" below.
- Payment data: if you buy a ticket, your purchase details. Card details are handled by our payment provider, Stripe, and never reach us.
- Technical and usage data: IP address, browser type, device information, and how you use our website, collected through our hosting provider's server logs.
How we collect your data
We collect personal data directly from you when you complete one of our forms, reply to an invitation, buy a ticket, or contact us; at our gatherings when you attend; and automatically when you visit our website or open our emails. If someone else registers you, or names you as their assistant, we receive your details from them. If you give us the details of another person, please make sure they are aware of this policy.
Why we process your data, and our legal bases
We process personal data only where we have a lawful basis to do so. Depending on the circumstances, we rely on one or more of the following:
- Your consent: for example, when you submit a form so that we can contact you about Unscripted Leadership, and when you agree through the Unscripted Participant Release to appear in recordings of our gatherings. You may withdraw consent at any time, with effect for the future.
- Performance of a contract: for example, to issue and honour a ticket you buy, or to deliver a partnership agreed with your organisation.
- Our legitimate interests: to operate and secure our website, respond to enquiries, organise and run our gatherings, understand how our emails are received, and build the relationships behind this venture, provided your interests and rights do not override these.
- Compliance with a legal obligation: for example, statutory record-keeping requirements.
Third-party services and processors
We use a small number of trusted third-party providers to operate this website. Each processes personal data on our behalf or as an independent controller and is governed by its own privacy policy. We share only the data necessary for the relevant service:
- Registrations, contact management and email: HubSpot (storage and processing of the details you submit, management of contact records, and sending our emails).
- Website hosting: DreamHost (website hosting and server logs).
- File storage and collaboration: Microsoft OneDrive and Google Drive (storage of planning and event files).
- Meetings and video conferencing: Zoom and Microsoft Teams (planning calls and speaker conversations).
- Meeting transcription and AI assistance: Fireflies (recording, transcribing and summarising meetings), and Claude (Anthropic) and ChatGPT (OpenAI), which we use to help draft, organise and analyse our work.
- Voice dictation: Wispr Flow (speech-to-text transcription of spoken notes).
- Messaging: WhatsApp (contact and speaker communication).
- Payments and accounting: Stripe (payment processing, including ticket purchases) and Bexio (invoicing and accounting), where ticket, sponsorship, or other payments arise.
When you complete the registration form, the details you submit are transmitted directly to HubSpot, our customer relationship management provider, which stores and processes them on our behalf as a data processor. HubSpot is a US company with EU data hosting; transfers are covered by its own safeguards, including the EU Standard Contractual Clauses. We do not load HubSpot's tracking script on this website, so your visit is not tracked and no HubSpot cookies are set on these pages. Where calls or meetings are recorded or transcribed through these services, this is done only with the awareness of the participants involved. As Unscripted Leadership's activities develop, we may engage additional providers and will update this policy accordingly. We exercise no control over these providers' own privacy practices, and we encourage you to review their privacy policies.
Our emails
We send our emails through HubSpot. To understand which of our emails are useful and to keep our mailing list accurate, our emails measure whether they have been opened and which links in them are clicked. This works through a small image and through links that pass via HubSpot before reaching their destination, and it is recorded against your contact record.
Where the law requires your consent for this measurement, we ask for it before we send you marketing emails. Otherwise we rely on our legitimate interest in understanding how our emails are received. You can stop this measurement at any time by unsubscribing through the link in every email, by asking us to switch it off for your address, or by setting your email program not to load images automatically.
Filming and photography at our gatherings
Our gatherings are filmed and photographed, and the recordings may be published on our website, on Unscripted Leadership's social media channels, and in our communications. Before a gathering, each guest and speaker receives the Unscripted Participant Release, through which you choose whether you appear in recordings we publish. We respect that choice when editing and publishing.
You may withdraw your agreement at any time by writing to info@unscripted-leadership.com. We will then not use recordings of you in anything we publish from that point, and we will remove you from material we have already published where this is reasonably possible. Recordings are stored with the file storage providers named above and kept for as long as we use them in our communications or archive.
International data transfers
Some of our providers are based outside Switzerland and the European Economic Area, including in the United States. Where we transfer personal data abroad, we rely on a lawful transfer mechanism: a destination country recognised as providing adequate protection; the Swiss–US and EU–US Data Privacy Frameworks for certified recipients; or appropriate contractual safeguards such as the Standard Contractual Clauses, together with additional measures where needed. You may request further information about the safeguards we apply.
Cookies and website data
This website sets no cookies and uses no analytics or third-party tracking. Fonts are served from this website rather than a third-party font network, so viewing these pages does not share your data with a font provider. If we add cookies or analytics later, we will update this policy and ask for your consent where required.
How long we keep your data
We keep the details you submit only for as long as necessary for the purposes described in this policy, and we delete or anonymise them when they are no longer needed or on your request. Where a statutory retention period applies, we keep the relevant records for that period.
Security
We take appropriate technical and organisational measures to protect your personal data. Information submitted through our website is encrypted in transit. Access to personal data is limited to those who need it. No method of transmission or storage is completely secure, but we work to protect your data and to address any incident appropriately.
Your rights
Subject to applicable law, you have the right to request access to the personal data we hold about you; to ask us to correct, delete, or restrict it; to object to certain processing; to request a copy in a portable format; and to withdraw your consent at any time where processing is based on consent.
To exercise any of these rights, contact us at info@unscripted-leadership.com. You also have the right to lodge a complaint with a supervisory authority. In Switzerland that is the Federal Data Protection and Information Commissioner (FDPIC). In the EEA it is your local data protection authority.
Automated decision-making
We do not make decisions producing legal or similarly significant effects about you based solely on automated processing.
Children
Our website is intended for professionals and is not directed at children. We do not knowingly collect personal data from children.
Changes to this policy
We may update this Privacy Policy from time to time. We will post any changes on this page and update the date above.